Confirm
A confirmation email will be sent to you once the order needs
authorization. We begin preparing your order immediately after it is verified.
With this sort of time frame, it makes it difficult for us to change or cancel
your order, however, we will do our best to support your request.
Processing
It usually takes 1-3 business days for your order，while some items may take longer
than expected.
Shipping
|
Country/Region |
Shipping Method |
Cost |
Shipping Time |
|
United States |
Standard Shipping |
United
States/Canada US$7.99 |
12-25 Business Days |
|
United Kingdom
US$9.99 |
|||
|
Express Shipping |
US$12.99 for all orders |
3-7 Business Days |
|
|
Australia |
Standard Shipping |
US$9.99 for all orders |
12-25 Business Days |
Please note:
· Total Delivery Time = Processing Time + Shipping Time
· All
estimated/typical delivery time are derived from real world data collected from
past orders. They are approximate times for reference only.
· Shipping times
will be affected during public holidays; manufacturers and couriers will limit
their operations at these times. This is outside our control. Normal service
resumes immediately after each holiday.
· What will
happen if I refuse to accept my delivery?If the order is returned to us, once
we have received it, we will refund 50% of your payment to you.
· Please take
attention that APO/FPO & PO Boxes are not accepted for Express Shipping
Tracking Your Order
You will receive an e-mail notifying you once your order has
shipped. The email will include a unique parcel tracking number. The status of
your order can be reviewed by logging into Cocosummer.co.uk
"My Account". Click on " My Order " to review your order
status and/or obtain a tracking number.
It can take a few days following order shipment before the
tracking number becomes active on the courier's system. If the information is
not available please try again later. Please rest assured that the estimated
shipping time is valid regardless of the tracking site updates.
Note for taxes
Our customers do not need to pay for importing fees, duties or
VAT(Valued Additional Tax). However, some limited countries (especially for
some European countries such as Germany, Italy, UK and Canada,etc.) may need to
pay duties or VAT according to your countries’ levying rules.
Contact Us
If you have any further questions, please contact our customer services at service@Cocosummer.co.uk